Privacy Policy

Last updated: 16 March 2026

Maple Leaf Meats ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you provide when using our website.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect personal information from you when you interact with our website, place an order, or contact us. This may include:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment providers)
Order history
Any information you provide through contact forms or enquiries

We may also automatically collect certain non-personal information when you visit our website, including:

IP address
Browser type
Device information
Pages visited on our website
Website usage data through analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Respond to enquiries
Send order confirmations and updates
Improve our website and customer experience
Send marketing communications if you have opted in to receive them
Comply with legal obligations.

3. Payment Processing

All payments made through our website are processed securely by trusted third-party payment providers. Maple Leaf Meats does not store your full payment card details.

4. Sharing Your Information

We may share your information with trusted service providers who assist us in operating our business, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers (such as Wix)
Analytics services

These providers only receive the information necessary to perform their services.

We may also disclose information where required by law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how our website is used.

Cookies help us:

Understand website traffic and usage patterns
Improve website functionality
Provide a better user experience.

You can choose to disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

7. Access to Your Information

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. Maple Leaf Meats is not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Maple Leaf Meats
Altona North, Victoria, Australia

Email: info@mapleleafmeats.com.au